FAQ

If you have any other questions, please feel free to email us.

Frequently Asked Questions

What types of work clothes do you export?
We export a wide range of protective work clothes, including high-visibility safety vests, fire-resistant suits, anti-static uniforms, chemical-resistant clothing, and more. Our products are designed for industries such as petroleum, chemical, oil and gas, electricity, smelting, firefighting, machinery, aviation, mining, railway, farming, and emergency rescue.
Can you provide customized work clothes for our specific industry needs?
Yes, we specialize in customized work clothes solutions. We can tailor designs, materials, and features (e.g., reflective strips, flame resistance, or anti-static properties) to meet the specific safety and functional requirements of your industry. Share your needs, and we’ll work with you to create the perfect solution.
What international safety standards do your work clothes products meet?
Our work clothes comply with international safety standards such as ISO 9001, ISO 45001, and ISO 14001. Additionally, many of our products meet industry-specific standards like EN ISO 11612 (fire resistance), EN 1149 (anti-static), and ANSI/ISEA 107 (high-visibility safety apparel). We can provide certifications upon request.
What is the minimum order quantity (MOQ) for export orders?
Our minimum order quantity (MOQ) is flexible and can be negotiated based on your specific requirements. Whether you need a smaller batch for a trial order or a larger bulk order, we’re happy to discuss and accommodate your needs. Please contact us to find the best solution for your business.
How do you ensure the quality of exported work clothes?
We follow a strict quality control process at every stage of production—from fabric selection to final packing. Our in-house testing facilities check for durability, flame resistance, color fastness, and other safety features. We also conduct third-party inspections if required to ensure compliance with your standards.
What is the lead time for export orders?
The lead time depends on the order size and customization level. Generally, it takes 30–45 days for production after order confirmation and sample approval. Shipping time varies by destination (typically 15–30 days by sea). We’ll provide a detailed timeline once your order is confirmed.
Which countries do you export to?
We export to over 50 countries worldwide, including the USA, Canada, Australia, the UK, Germany, Saudi Arabia, UAE, South Africa, and many others. Our team is experienced in handling international shipping and customs requirements to ensure a smooth delivery process.
What are your payment terms for export orders?
We typically require a 30% deposit upon order confirmation, with the remaining 70% due before shipment. We accept payments via T/T (bank transfer), L/C (Letter of Credit), or other methods upon mutual agreement. Contact us to discuss your preferred payment terms.
How do you handle shipping and logistics for export orders?
We work with reliable freight forwarders to offer flexible shipping options, including sea freight, air freight, and express delivery. We handle all export documentation, including commercial invoices, packing lists, and certificates of origin, to ensure compliance with your country’s customs regulations.
Can you provide samples before placing a bulk order?
Yes, we can provide samples for you to evaluate the quality and fit of our work clothes. Sample costs and shipping fees apply, but these can be refunded or adjusted in your bulk order. Sample lead time is typically 7–10 days.
Do you offer labeling and packaging customization for export orders?
Absolutely! We can customize labels, tags, and packaging to meet your branding requirements or comply with your country’s regulations (e.g., care labels, barcodes, or specific language requirements). Just let us know your specifications.
What should I do if there are issues with the delivered work clothes?
We stand by the quality of our products. If there are any issues with your order (e.g., defects or non-compliance), please contact us within 30 days of delivery. We’ll work with you to resolve the issue, whether through replacements, refunds, or other solutions, as per our warranty policy.
How can I get a quote for my work clothes export order?
To get a quote, please provide us with your requirements, including the type of work clothes, quantity, customization details, and destination country. You can reach us via email, phone, or our website’s contact form, and we’ll respond with a detailed quotation within 24–48 hours.

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